Star Health And Allied Insurance — claim no response

Address: village.Piprachha post .laulachh tahsil .kotar satna m.p., 485001

Sir my policy
No. P/161121/01/2020/001099, apke company me 25/04/2019 ko online insurance karaya tha, jisme 4 member ka insurance kiya gaya tha, jisme 1member sunita singh ka helth 26/08/2019 ko kharab ho gaya jishe m p birla hospital me admit kiya gaya, aur apki company me jankari bhi di gai, aur hame ak claim no.. Cli/2020/161121/0380670 mila, paisent ko 29/8/2019 ko discharg kiya gaya, satna m. P. Me aapki branch na hone ke karan, sabhi hospital ke paisent ke dacuments aur claim form courier ke dwara apki claim branch me 2 bar bheja gaya lekin abhi tak bhi koi bhi responce nahi aya. Aur phone karne par bhi koi responce nahi aata. Paisent ka id card no.[protected] hai.