[Resolved] Star Health And Allied Insurance — claim not yet received

Malay Chakravorty

from Mumbai, Maharashtra

Jun 13, 2019

Address: Vivekananda Marg, Vandana Apartment, Khordha, Odisha, 751002

I have submitted my blood test report with bill on 24th of November 2018 for RS. 3000/- but till date I have not received any response nor payment. This is not at all accepted from star health like company. I am maintaning your policy since long time ago and this is my first claim. Very much unfortunate.
Regards,
Malay Chakravorty
Policy no.- P/191211/01/2019/009693

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Jul 20, 2019

Complaint marked as Resolved

Star Health And Allied Insurance customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

Star Health And Allied Insurance Customer Care's response Dear Malay Chakravorty, Your claim has been processed. You should be receiving the payment shortly

Regards
Team Star Health

Verified Support

Jun 14, 2019

Star Health And Allied Insurance Customer Care's response Dear Malay Chakravorty, Regret for the inconvinience, Your claim has not been approved, it has been rejected since the tests were done in Non network centre. Our officers contacted and briefed you on the same.

Regards
Team Star Health