Star Health And Allied Insurance — Customer id[protected] and claim no 0159813

Address: Chennai, Tamil Nadu, 600 096

Dear sirs,

My customer id[protected] and pol no 057587. I had planned to be admitted in Fortis

Malar Hospital in Chennai to operate Carotid and Vertebral arteries. On 9th aug 2016

I became unconscious for one minute while I was in the church. Followed by

examinations and investigations at nearby Apollo Hospitals by Dr. Balakumar.S.

It was diagnosed as both the carotid and both vertebral arteries having significant

stenosis. As the case to be urgently treated I found to be admitted in Fortis on

good prospects.

When the hospital approached star health for cash less treatment the CLAIM NO

0159813 been rejected for cashless as the disease can be be chronic.

As a marine engineer I am sailing in merchant navy from 1990 continuously with

out failed any time on medical grounds. My last assignment completed and I signed

off from vessel OSL GLORY on 30th june 2016. Before joining every ship a strict

medical check up as per ILO CONVENTIONS being followed. The DG SHIPPING

GOVT.OF INDIA Approved clinics issued medical certificate copies attached.

Last five years continuous sailing details mentioned in CONTINUOUS

DISCHARGE CERTIFICATE CUM SEAFARER'S IDENTITY DOCUMENT

are attached. Also service letter from companies for the last two years attached.

The investigation reports based on MRI and DOPPLER test copies attached.

Rejecting cashless treatment under these circumstances will be wrong precedent

for the more than 5 lakhs sea going officers under the association all over INDIA.

Hence I request you kindly go through the details and reprocess my case for

eligibility of cashless treatment at Fortis Malar Hospital preventing delay in this

serious case.

Thanking you

Rosary Balachandran. S

[protected]

Rosary Balachandran
Rosary Balachandran.S. [protected]
Attachments4:44 PM (4 hours ago)

Naresh Kumar
Dear Rosary, Greetings for the day! We would like to inform you that we have ...
5:03 PM (3 hours ago)

Rosary Balachandran
6:22 PM (2 hours ago)

to Naresh
Dear Naresh,

Thank you for your initiation. The doctors have planned to operate one artery at a time and the next will be operated in 2 or 3 weeks after. So all the four arteries will be treated in two months time. Delaying the process may lead to stroke or paralytic.
I am expecting the insurer co-operation in this very much. The hospital has to plan for hard wares like stents well in advance.

Hence I kindly request you to guide me to solve this issue asap.

thanks

Rosary Balachandran