Star Health And Allied Insurance — denial of my preauth even with full treatment records

Address: 630002

Insured patient mr. P. Karthikeyan
Claim no. Cli/2018/121200/0303700
My father mr. P. Karthikeyan underwent renal transplantation on 15.09.17. I have submitted all the consultation and treatment details since first diagnosis of the disease. Even then my claim is being denied for silly reasons and i have already submitted 3-4 reconsideration letters you were denying asking for summary of some procedure which was not actually done.. Its really embrassing and our family underwent maximum mental stress by handling this and with ur irresponsibility towards my claim. This insurance company is not for the welfare of the patient in any of its attitude. You were simply having prefixed motto for not to approve any claim. Just want justice