Star Health And Allied Insurance — Health insurance cancelled without any valid reasons

Address: Chennai, Tamil Nadu

My parents took a Health insurance for Rs.3, 00000 in Star health and allied insurance co limited on 22 June 2012.For the past 3 years we have been paying the insurance premium of Rs.10208 .We have paid nearly 31000 as premium in this three years My illiterate parents took the insurance through an insurance agent. Recently, i accidentally found that the Date of birth of both my parents were incorrect.So we brought this issue to the insurance company's notice.After few weeks we came to know that the insurance was cancelled without any notice First, it was the mistake of the insurance company because they provided the insurance without getting any proofs for age and they have entered a wrong DOB in their records Its their duty to verify the age and provide the insurance.These people are money minded, they just want to make profit by pulling illiterate people like my parents and extract money from them Why should we suffer when those people don't do their jobs of providing insurance only after verifying the age with age proof? And we have not made any hospitalisation claims in this 3 years Cancelling the policy when the mistake is on their side is totally unacceptable.The policy should go on Atleast they should refund the premium amount paid Rs.10208 for the current year which was paid on 9th June 2014 Details Policy no P/111120/01/2015/000583 Insurance branch office Adayar with code 111120 Insurer Name M.S.Sulthan Ariff Phone number [protected]