Star Health And Allied Insurance — I received rs 100000/- from star while 100000/- was denied on flimsy ground

Address: Star health insurance

I undergone knee replacement surgery of total package 500000/- from max hospital. I had two policy one from United India insurance co, they paid 300000/- cashless to the hospital asper my policy amount was 300000/-.second policy was from star insurance company.i filed claim for balance amount of 200000/-.But I received rs 100000/- from star while 100000/- was denied on flimsy ground.for balance 100000/- amount I filed complaint with consumer redressal forum. The star taken a plea that once I receive the amount in my account .I can not file complaint for revival.please let me know if any ruling is there.