Star Health And Allied Insurance — Incapability to handle sensitive issues

Address: Ghaziabad, Uttar Pradesh, 201010

Website: www.starhealth.in

Yesterday, my brother in law had an heartattack so he was admitted to the nearest hospital .My sister(his wife ) had him insured through corporate policy.Even after providing all relevant docs, the tpa are asking irrelevant questions as why angiogram was done instead of other treatments which was but obvious done after doctors suggestion since ECG showed ST Depression.They need to understand the delicate sitution of the patient and the family members instead of asking them such questions and complicating and delaying the approval process
PS:Insurance is not free of cost.Employees account for that as CTC.Please be judicious