Star Health And Allied Insurance — Non settlement claim

Address: Hooghly, West Bengal, 745221

Website: star health

I would like to inform you that i have one rembrushment claim for my on dated 15 th feb 2016. The operation of my mom done at 24th feb 2016. After that i submitted all relavant document to the star health.In month of april16 the claim settlement team raised some quary which i submitted.
I am facing so much problem for arranged that paper because the hospital is so far from my place. But after all submission of paper, i was informed that my claim was rejected due to policy term and condition.
This is so shock me that after three month communication now star health company told this, why not earlier. Why star heath entertain my calim. Why you people asked so many paper. I think this is do intentionally.
O i would request to you that please resolve my issue as early as possible.