Star Health And Allied Insurance — regarding claim

Address: Ghaziabad, Uttar Pradesh

Hi,
My company is insured with star health insurance noida and i submitted my claim on 26th november and as per there policy the amount should be refunded back to you with 15-21 working days but its nearly about 2 months i haven't received any of my two claim and person working with star health and unison daily say to me that my claim is settled and amount will be refunded to me by 10 january but now its 19 january i haven't received a single amount and the person told me that the amount which will be refunded to me in future is 17k out of 30k. I don't have any information about why they are deduction my 13k for the claim and person pay huge amount to hospital in cashless but the insurer company deduct huge amount from it