Pl find here with a complaint of an unsatisfactory response and very bad experience with star health insurance co,
I have opt a policy senior citizens red carpet policy for me and for my wife on 20/11/2017 registered with policy nos p 161130/01/2018 /006668 and
P 161130/01/2018/006667, after receiving policy i found some conditions unmatched with my requisition form witch i made, so after discussions i was forced to make a cancellation option, all the related documents which are required by co. Was provided after that i was informed by the co, that my policies are rejected w e f 3/12/17 and will gate refund within ten working days from _.
But after many calls and emails to the policy bazaar, co and star health, co, i have not found neither any refund nor any satisfactory reply
After a month of rejection of my policy they have not made any refund till dated
To day after many tries on the toll free no i found connected but regret to say no buddy was serious in my concern they (Call center executives mr jetendra kumar and seeta) are not able to surch my id or policy through my registered mobile no and by my name which is not possible. After that i request to connect me to the senior person of the team after many request i have been connected to mr peter thomas but sorry to say he is also not able to solve my issue and not satisfy me in any concern, he was telling that your complaint has been registered today only. Is totally wrong because a number of call has been received by me regarding refund payment from health care insurance and policy bazaar, co with an assurance of payment with in 5 to 7 working days, promise
Till this time i have not received any payment also i wants to know whenever i got my refund and why i should not be given an interest on my amount due to delay payment at your end,
I found me forge and cheated, first when i found an added condition and know not received refund after a month of rejection of policy by company,
Ones again it is requested pl pay the amount with interest at the earliest,
Sharad swaroop saxena
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