Star Health And Allied Insurance — rejected newborn baby claim, by saying baby was ok

Address: 110096

Policyno. P/141137/01/2018/001375

This is my coorporate madiclaim (Corporate Identity Number U66010TN2005PLC056649) but still they haven't pay New Born Baby expenses. I am getting mail that - NO DETAILS FOR BABY
HENCE BABY BILL NOT
PAYABLE

1. They Rejjected by sayng : There is no detail for Baby like they said There is no Baby Name in Bill, Which is not possible logically and technically. So I feel this is very stupid reason to cancel the claim.

2. They asked me that we need discharge summary of baby, I also shared you the same with them and they said will clear your dues but after that they are saying that your baby is normal, so we can't pay for his room rent everything.
Every baby has to go monitoring and all process until unless they baby is ok or not but I am not getting singal amount of clain process by saying " Your baby was ok at that ".
So please help me on that.