Star Health And Allied Insurance — rejection of claim on unethical ground and harassed and threatened by ludhiana branch office team

Address: Ludhiana, Punjab, 141003

Subject:letter of complaint of threat to my life, intimidation, blackmail and customer harassment by star health & allied assurance ludhiana branch-mr. Yashu bhanot, mr. Sukhdev, mr. Deepak

This is to bring to the kind attention of your good office the above subject matter for possible investigation and further necessary action, should my claims be confirmed to be within the limit of law and fundamental human rights.

I am writing this mail in reference to various exchange of mails & telephonic telephonic discussion with star health team. My claim intimation # cli/2018/211200/0211154 & policy # p/211200/01/2017/004257. I got admitted in deep hospital, ludhiana on dated 30.07.17 due to abdomen pain. After numerous request to the team, they didn't hear me about my claim amount status rejection. That time and again i am being harassed by the officials of the aforesaid co. And they are asking me to pay ransom amount to clear the claim. Matter is not 25000 rs. Only, as it’s a matter of harassment, wrong commitment and threatens.

In the same context i went to ludhiana branch office on 16.11.17, at 10.00 am, to discuss the matter with the team. As first the team were not giving me time for an appointment, and if i was asking then they told that anytime you can come to office but we will not give you any response. Ludhiana branch manager mr. Yashu reached to office around 10.20 am, and i was sitting in the office. And after seeing me they came out of the office and then they advanced threat to my life and property, gave jerks and further threatened that in case i will not pay ransom amount to them then they will not clear my claim and stated that they have muscle power to drag me in false litigation and they further stated that they will eliminate me and they advanced threats in this regard as well. Earlier they blocked my calls. The aforesaid persons are conniving with each other and advancing threat to my life and property, and same is in danger.

Moreover, i did request to the team in writing to return my original documents, but they didn't respond at all for many months. Due to non-availability of original documents so long, i couldn't able to take my treatment properly, which resulted more trouble in my health.

"we don't beat our competitions, we beat our customer only - star health slogan" should be

Now, i am being expectant and confident that you will certainly take action against those people due to harassment.

Look forward for your needful support and prompt action in this matter.

Thanks
Rajeev