[Resolved]  Star Health And Allied Insurance — Upgrade

Address: Rampur, Uttar Pradesh

I have taken star Health policy of 2 LAC in 2013 Jan and upgrade it to 3 LAC on Jan 2014 and in May I have taken a claim of about 70, 000 for my wife Gall Bladder Stone operation, Now I want to upgrade policy to Rupees 5 Lac from last 7-8 days they are ignoring it and now they just called as said I can’t upgrade policy and its pure company decision whom ever company wish they can upgrade, no law or no where written this on website nor any document for it. My Policy Number is P/700002/01/2014/014462. Please help us to solve this.