Comments
This is to bring to your notice that we have one Family Medical policy from Star Health Comprehensive for 5 Lacs insurance cover. The policy was ported to Star health and with the due approval from Star health team, our policy was issued .This is also to inform you that, before porting this policy, we have been running our insurance policy for last 4-5 years from Apollo Munich health .
In 2017, We are approached by Insurance Agent ( Mr Aggarwal) and one branch manager (Ghaziabad branch i suppose) from Star Health, who told that our benefits will continue and policy also, if we port to Star health From Apollo Munich and in case required, our claims will not be hold as we have been running health policy from last 4-5 years..They assured me all benefits under Star Comprehensive .I hold them responsible and Star Health team who has given approval to port my policy .Just to make commission, they made fake statements, above all, if the policy was ported with all last 4-5 years policy statement, Why my claim was denied.
During last 5-6 months, my wife got ill and and i got several test done, where Anemia was indicated / diagnosed . However, when i got this checked with Gastroenterologist Dr Subhashish Sir, we got to know that there was internal bleed at upper gastrointestinal, Duodenal Dielafoy's lesion with active ooze and Endotherapy was done and patient is now OK and discharged ( Reports sent to Star also ). My wife was admitted in BLK hospital, New Delhi where the treatment was done .The reports shows this all which was sent to TPA Star Health.
The hospital department has informed the Star TPA in time and to my surprise the Claim was rejected. When i tried to check with claim department, they only informed that we don't give Anaemia procedure claim and i can write mail to authority. This was 8 pm in night and arranging money at this point of time was a pain which has come up suddenly on me. I have undergone so much mental pain that i can't express this in my words. Next day, when i checked with claim department, they checked that my policy was Ported (with Approval ) and Live ( and NCB case for last company for 4-5 years ), they went mum and just informed to write a mail. Afterwards, i didn't recd anything from them.
Till date, i have been writing mails and answering them on various issues which are being raised again and again. I have been asking the team to visit the hospital, check details and speak to Dr if required .But every time, i get repeat mails..Claims Medical Query - CLI/2019/161132/0116964
In 2017, We are approached by Insurance Agent ( Mr Aggarwal) and one branch manager (Ghaziabad branch i suppose) from Star Health, who told that our benefits will continue and policy also, if we port to Star health From Apollo Munich and in case required, our claims will not be hold as we have been running health policy from last 4-5 years..They assured me all benefits under Star Comprehensive .I hold them responsible and Star Health team who has given approval to port my policy .Just to make commission, they made fake statements, above all, if the policy was ported with all last 4-5 years policy statement, Why my claim was denied.
During last 5-6 months, my wife got ill and and i got several test done, where Anemia was indicated / diagnosed . However, when i got this checked with Gastroenterologist Dr Subhashish Sir, we got to know that there was internal bleed at upper gastrointestinal, Duodenal Dielafoy's lesion with active ooze and Endotherapy was done and patient is now OK and discharged ( Reports sent to Star also ). My wife was admitted in BLK hospital, New Delhi where the treatment was done .The reports shows this all which was sent to TPA Star Health.
The hospital department has informed the Star TPA in time and to my surprise the Claim was rejected. When i tried to check with claim department, they only informed that we don't give Anaemia procedure claim and i can write mail to authority. This was 8 pm in night and arranging money at this point of time was a pain which has come up suddenly on me. I have undergone so much mental pain that i can't express this in my words. Next day, when i checked with claim department, they checked that my policy was Ported (with Approval ) and Live ( and NCB case for last company for 4-5 years ), they went mum and just informed to write a mail. Afterwards, i didn't recd anything from them.
Till date, i have been writing mails and answering them on various issues which are being raised again and again. I have been asking the team to visit the hospital, check details and speak to Dr if required .But every time, i get repeat mails..Claims Medical Query - CLI/2019/161132/0116964
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No.1, New Tank Street, Valluvar Kottam High Road, Chennai, Tamil Nadu, India - 600034
Insurance Claim
Star health medi claim co. Mi dad was hospitalised n we were trying to claim the hospital expenses but they declined our claim for no reason I want to sue this co. n I want mi money back 34k...