Star Plus — why star plus remaining about surbhi chandna exit from show and supporting the producer and silent in surbhi chandna

Surbhi chandna and nakul are the best jodi. They won many best jodi awards and many more. We don't want generation leap. What is the need of leap.
Why surbhi chandna are quit from ishaqbaaz. And till now why star plus channel remaining silent on the decision.
Star plus is the leading channel. Till now you don't say any world regarding surbhi chandna.. End ishaqbaaz with shivika happy /no surbhi chandna no ishaqbaaz