[Resolved]  Stayzilla — Amount not refunded

Address: Chennai, Tamil Nadu, 600015
Website: www.stayzilla.com

I am karthiga jesudas from chennai... I ve booked rooms in taj cottage, ooty from may13 - 15 via stayzilla and i paid 15% advance... The next of my booking somebody from taj cottage called me saying my rooms are already booked so he wanted us to cancel the booking... When i asked about amount i paid already he assured that within that day evening it wil be refunded... From that day i keep checkin the status of my bookings but it just stopped at the status of "refund begins"for the last 15 days... My is booking id:[protected][protected]... Even i tried the contact no which they have given but tats also a wrong no... Totally a fraud network...
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Aug 29, 2016
Complaint marked as Resolved 
Stayzilla customer support has been notified about the posted complaint.
Verified Support
May 28, 2016
Stayzilla Customer Care's response
Hello Kajal, Regret the inconvenience. we will get in touch with you soon regarding the same.
-Stayzilla Team
Verified Support
Jun 07, 2016
Stayzilla Customer Care's response
Hello Karthiga, Hope the issue has been resolved.
-Stayzilla team
 
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