Address: Chennai, Tamil Nadu, 713325 | Website: www.stayzilla.com |
I am kuntal das. I to confirm the booking that i have made via stayzilla.com for a single room from 10-14 aug to hotel serene shillong.
I have received a confirmation mail from the website. The booking reference number is:order id:[protected][protected] (This is also the check in pass). Just to notify you the full payment has been made.
However when i contacted the hotel they said that they haven't received any email form stayzilla.
Could you please look into it and let me know about the current status. I tried to reach out to the stayzilla customer care but they could not be traced. Was this information helpful? |
Please refund my booking ASAP . Since I didn't get any updates from your end I have made alternate arrangements for my stay.
However if you do not process the refund I would be compelled to take this matter to the authorities.
Below are the details of my booking.
The booking reference number is:order id:[protected][protected]
Name of the Hotel : Hotel Serene Shillong.
Duration of Stay :10-14 Aug 2016