[Resolved] Stayzilla.com — Refund Require for hotel issue

nites50

from Vadodara, Gujarat

Sep 2, 2015

Address: Patna, Bihar

My self nitesh shelar Incident on 2nd Sep'15 complaint for Stayzilla.com Hotel Frontline [protected] Booking ID :[protected][protected] I had booked hotel in patna (Bihar) through stayzilla.com and payment already done. now today morning i went to hotel frontline residency which is suggested and booked by stayzilla.com it's not comfortable and not as per my requirement hence i am not checkin this hotel and left out. then i called to stayzilla customer care and ask them for refund but their executive Imran directly said that refund not possible. please help to refund my amount. Thanks, Nitesh Shelar [protected]

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Aug 26, 2016

Complaint marked as Resolved

Stayzilla customer support has been notified about the posted complaint.

Verified Support

May 07, 2016

Stayzilla Customer Care's response Hello Nitesh, chaos was not our intention, hope your matter has been resolved.
-Stayzilla Team

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Comments

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Hotel Cancellation Money Not Refund

Dear Sir, i have booked a room via STAYZILLA.COM in Mahabaleshwar, booking have completed full process of booking, from my account 7, 000/- debited from my Debit Card . When i reached at hotel we found that hotel have been cancelled, and the hotel employ said that there is no room available .
So please help me ...