| Address: Mumbai City, Maharashtra |
I had made a reservation with this fraud company checking it online that the room is available at hotel Cidade Daman for 15th August and check out 16th August,
Their website showed that the hotel is available on that particular day and they charged me 30% of the amount i.e. 7722 for 6 rooms showing that the hotel is available.
After taking the money which they said was only a block on the card and once the reservation is confirmed, will they charge the amount the on card.
But however this fraud company has already charged me on my card and now say that the hotel is not available for those particular days and offering me some cheap motel which is offering them more profits and they think since the customer is a fool who has already paid them the amount, they will run away with his money,
Their website is still showing the hotel room available for 15th august check even today on 10th august and they claim the hotel is not available. If it is not available why does it even show now that the hotel is available.
BEWARE OF THIS FRAUD COMPANY AND DO NOT DO ANY BOOKINGS ON THIS SITE AS THE ONLY THING THEY ARE DOING IS CHEATING AND NOW SAY THAT IT WILL TAKE 7 Days to refund the money which was only suppose to be a block on my card but they have already charged, i want my money back with 1% interest + 1000 rs. on the calls i have to make for follow up on the refund on the fraud this company is doing and wasting my time and plans.
-------- Original message --------
From: Stayzilla Hotel Order
Date:07/08/2015 10:18 (GMT+05:30)
To: [protected]@hotmail.com
Cc:
Subject: Payment receipt for Booking ID :[protected][protected]
Stayzilla Logo
PAYMENT RECEIPT
BOOKED ON: Aug 06, 2015 BOOKING ID:[protected][protected]
Thank you for booking with us!
Dear Manmeet,
We have received your payment of Rs.7722. You will receive your Check-in Pass before[protected].
Warm Regards,
Team Stayzilla
GUEST DETAILS
. Manmeet
12 Adults, 0 Child
TIME DETAILS
Check-in: 12:00 Aug 15, 2015
Check-out: 11:00 Aug 16, 2015
STAY DETAILS
Cidade De Daman, Daman, Daman & Diu
PAYMENTS DETAILS
Details Tariff Rooms Nights Subtotal
Executive Deluxe Double Room Rs 4290 x 6 x 1 Rs 25740
TOTAL
Rs 22116
PAYMENT DONE
Rs 7722
PAY AT HOTEL
Rs 14394.00
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Hotel reservation
I have booked hotel with booking id[protected][protected]. I have booked rooms for 2 adults in each room and one child in each room. but the booking shows that only booking is being made for one adult and one child in each room. Now when i try to contact customer care, the numbers are available. Have already paid 30% amount. Need clarification.