I went for a vacation to Ooty Sterling ELK where I got two members of Sterling who offered me the membership for 25 years for which I was asked to pay 3.30 Lacs. I swiped Rs 1.92 Lacs over there & I paid a 1-month installment of Rs 11.500. I haven't availed the services a single time.
Now my father-in-law is not well & the family needs money. When I canceled the membership I got a call from Sterling & the agent asking to share the medical report. My in-law's family is in mental trauma & I am not in a position to share the documents with them. I have canceled the membership. I want my money back. But the agent is saying you will not get a single penny.
I have sent an email and tried to get the refund amount as stated in the T&C. But they are saying if you will not produce the medical report you will not be paid any amount.
Hence, I am posting the issue in this forum hoping to get it resolved soon. I want the eligible full refund for my membership amount paid. Was this information helpful? | 
We would like to speak with you. Can you please let us know your contact number? Thanks and look forward.
Sincerely,
Member Relations - Sterling.
We have received your report and we are working on your complaint. Our executive will connect with you soon.
Sincerely,
Member Relations - Sterling.