[Resolved]  Street Style Store — 19515- get the keyhole story heels (Beige)-shoe size 35

Address:400067
Website:Street style store

The product that I ordered is completely different than the description and the picture. This is a very clear case of misleading and fraud if you do not agree for a refund. Below are the pictures of the product displayed on your website and the product that I received. Also the size is to big to be a 35. The product looks so cheap and tacky and also it's description says it's beige but the product that I received is plane white with no sign of resemblance. This is highly disappointing! I had ordered these lovely looking shoes on your website on the 23rd of January and after waiting for almost 2 months this is what I get! I understand you are here to earn money but what you are doing here is completely unethical. Please revert to this message ASAP.
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May 13, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2017
Street Style Store Customer Care's response
Hi Kirti Sharma

The pick up will be done within 2-3 working days. Then you can inform us and we will go ahead with the exchange accordingly.

Thank you
SSS
Mar 21, 2017
Updated by Kirti1128
Hi,

The pick up for the product is done. Please update me with the further steps.

Thank you
Mar 27, 2017
Updated by Kirti1128
Hi,

It's been 7 days since the product was picked up from my place. I need the details as to how will the refund process work. I at least expect a response from the company. I've already had enough inconvenience from your end. Anymore of it and I won't be able to help but register a complaint against your company to the consumer services.
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