[Resolved] Street Style Store — Non delivery of order #1192268

naincy bordia

from Bengaluru, Karnataka

Address:	New Delhi, Delhi, 110088
Website:	streetstylestore.com

I ordered pair of shoes in dec., 2016. It was delivered in january but was defective. I raised return request and returned product was received by streetstylestore on 06/01/2017. But till date i haven't received product in exchange. I had already paid money online. I raised several queries regarding my order but they just changed order's status to priority dispatch. Status was changed to priority dispatch on 30/01/2017. It has been more than 2 months after change of status.
Whenever i raise query, it sends me automated response saying your product is in priority dispatch.
I ordered product before 5 months and not yet got it. I asked them to refund money as i no longer need the product but they are not willing to do that as well.
Please help me in getting my money back.
Order id: 1192268
Product: classically cozy white heel : 36
Amount paid: rs. 499

Thanks,
Naincy bordia
[protected]@gmail.com
+91 [protected]

+4 photos

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May 5, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2017

Street Style Store Customer Care's response Hi Naincy Bordia

This is to inform you that the product you have selected (Classically Cozy White Heel) is out of stock .

We have issued you the coupon code for the same amount which you can use it for the further shop and it will be valid for next one year. You can visualize the same credit note in your registered SSS account in next 24 -48 hrs.

Thank you.
SSS