[Resolved] Street Style Store — Paid Online but product not in Order List

Soumita Paul

from Hyderabad, Telangana

Address:	500032
Website:	streetstylestore.com

An Order (1 Palm Desert Dress and 1 Sandal) has been placed in Street Style Store on last Thursday. But whenever I log into my account then the orders are not getting reflected in My Orders. Money has also been cut from my Mobikwik wallet. I want to cancel the order now because it was placed by mistake by my sister. I have been calling this website's number from last Friday but the number is coming engaged. I also sent a mail to them still no response.
The order costs Rs.1448 which is not at all a minimal amount. Kindly help me getting the money back.
I have attached all the relevant screenshots.

+3 photos

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Mar 28, 2017

Complaint marked as Resolved

The company has not reverted back to me - neither through mail or through call. And that's why I'm worried about the Rs.1448 which I paid online. I'm continuously calling them in the number given in their website. And it is coming busy all through the day. Please help me.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

Street Style Store Customer Care's response Hi Soumita,

A quick update here on your query. You will be glad just like we are to know that we have received your payment. A big thank you from streetstylestore.com on shopping with us.

It was a technical error on our end and we will make sure this does not happen next time. Nothing much to worry here, we will complete your order now We are generating your order#1412726.

If there is anything else please mail us at sss.[protected]@gmail.com .

Thank you
SSS