[Resolved] Street Style Store — Payment made but order not acknowledged

Paridhi14

from Ahmedabad, Gujarat

Address:	New Delhi, Delhi, 301019
Website:	Streetstylestore.com

With reference to Order #[protected]-3516273, I can't see my order in the Order Details section of my account. Also, I haven't received any acknowledgement email from you. However, my order status shows "successful" on CC Avenue (photo attached). I had made the payment also (checked the account statement of my account which h clearly shows the debit amount to SSS).
Kindly acknowledge the placement of order. If not, I want my refund.

+2 photos

Was this information helpful?

No (0)

Yes (0)

May 6, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

Street Style Store Customer Care's response Hi Paridhi,

A quick update here on your query. You will be glad just like we are to know that we have received your payment. A big thank you from streetstylestore.com on shopping with us.

It was a technical error on our end and we will make sure this does not happen next time. Nothing much to worry here, we will complete your order now We are generating your order#1406171.

If there is anything else please mail us at sss.[protected]@gmail.com .

Thank you
SSS