Sugama Tourists — Service

I am travelling from bglr to gulb from sugama travels but it has stopped from past 1 hour without any communication to passengers upon asking to driver it was informed me that they are waiting for another bus to get the tire as they need to change it. This shows their irresponsibility. They did not even keep an extra tire along them for such situation and to avoid delay in journey.
Driver is not even responding properly with complete information.
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    Sugama Tourists Phone
    +91 2228 3986
    +91 4113 9098
    +91 4113 9096
    Sugama Tourists Address
    Shop No.7, Vishwa Complex, 2nd Cross, Gandhi Nagar, Bangalore, Karnataka, India - 560037
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