Sulekha.com — Cheating by agency registered on Sulekha

On 9th Dec I posted requirement for full time maid and in reference to that I was contacted SHIVKRIPA PLACEMENT SERVICES of Mahabaleshwar, Maharastra.Their representative Manoj Prajapati ( [protected]) contacted me, shared his visiting card, copy of agreement and based on their terms I made a payment of Rs 10, 000/- on 11th Dec, 20.Since then nobody is picking call, responding to SMS/WhatsApp.I wrote to customer care of Sulekha and their response is as follows.

We would also like to inform you that Sulekha Local Services only provides the platform to list the business details and does not directly participate in or is it involved in any transactions.
Please note that users of this service & buyers are completely responsible for all aspects of transactions or for working out the sale and exchange of goods or services. They must resolve any disputes that may arise in their dealings.
It clearly indicates that Sulekha is not doing due diligence of vendors prior to registering them on their portal and is providing a platform to notorious element to cheat the genuine customers.