I purchased a package from Sulekha for online leads. After one month of package activation, still no leads were provided.
Now, when I approached them for refund of my money, they have informed me of cancelation charges of 20%.
Sulekha has not been able to provide leads and in that scenario, why should I suffer.
Also, I was informed that I will receive the leads as per package however no leads have been assigned after one and half month also.
No such cancelation charges were Informed to me also at the time of booking. EXECUTIVE named Sanchit booked my package and after taking the payment, he has stopped receiving my calls and also does not respond to my messages.
It is a clear case of misselling and harassment.
I want the complete amount to be refunded and also, strict action should be taken against Mr Sanchit. Was this information helpful? |
Greeting from Sulekha.com!
We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details. We will get back to you soon with a solution. You can also get in touch by writing to us at [protected]@sulekha.net
Warm regards,
Team Sulekha.