[Resolved] Sulekha.com — No leads after making the recharge

Ino Lucknow

from Ghatampur, Uttar Pradesh

Jun 9, 2017

Address: Lucknow, Uttar Pradesh, 226010

Website: www.sulekha.com

I have listed my business named "ino educational institute" on sulekha which was free. And after that did a recharge for getting the leads. But from the day i did the recharge the leads first decreased and then eventually stopped.
The called their customer care 4 times but same reply that we are taking your complaint and soon the service will resume.
It's been around 3 weeks not a single lead and they don't accept my request for returning back the money.
Can i move to consumer forum for this?

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Jul 20, 2017

Complaint marked as Resolved

Sulekha.com customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

Sulekha.com Customer Care's response Hi,

We apologize for the inconvenience caused. To resolve this issue, we would request you to share:

1. Mobile number (used to request for the need) : Mandatory
2. Service Name (service you requested for) : Mandatory
3. Service Partner Name : Mandatory
To share these details, you can call us at our toll-free number[protected] or mail us at [protected]@sulekha.net or WhatsApp us at [protected].

We’ll reach out to you within 48 hours after you share the details as mentioned above.

Regards,
Team Sulekha