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Sunrise Hospital Complaints & Reviews

www.sunrisehospital.co.in

1.3

Updated: Jan 2, 2024

Complaints 23

Resolved

6

Unresolved

17

So far, so good. Sunrise Hospital is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sunrise Hospital will keep up the work and continue to help more customers with their concerns even better 🤝

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service charge extra paid for credit card usage (hospitalization)

Negligence and improper care

CASHLESS FACILITY

Most useful reviews

Very bad Service at sunrise hospital

High fees and lack of proper infrastructure

an hospital with nil medical ethics treats humans as just atm

Sunrise Hospital reviews & complaints(23)

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Address: Cochin

Let me explain my first and last experience with sunrise. I am a mother of 2 year old kid. My spouse got affected with high fever with body pain and we approached sunrise for medication.firstly, thats a hospital with lots of irresponsible staffs. How can a hospital staff say that they dont know that, this etc. When we ask when will doc come, they dont know and they are expecting me with a 2 year kid to wait indefinitely.Finally when doc came,...

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Address: Kakkanad, Kochi

Very bad experience. To meet a gynecologist there, you have to first explain the reason to the op receptionist, infront of the crowd. They then discuss it openly without any sensitivity.

Dr. Hafeez Rahman was very rude, so much that it made me refrain from even asking basic questions and he made hurtful remarks. Lacked basic empathy in conversation. And they looted our money, in return for substandard service.

I...

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My wife is 8.5 months pregnant and had severe tooth ache. We tried dolo 650 at home but no relief.

We went to emergency department in Sunrise Hospital in Kochi on 18th Dec'21 at 1 am in night. Unfortunately, absolutely pathetic and stupid Dr. Anthony attended her.

Complaint:
1) He gave here same dolo 650 injection again and prescribed same medicine which we had already tried. She got no pain relief and...

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Address: Kakkanad

One billing staff lady was not wearing her mask even after she was told to wear her mask. This was at the Vaccine billing counter. Also a patient and her husband were holding their masks in hand. It the job for staff to educate them....

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Address: Kakkanad eranakulam

Hello,
I vaccinated on 10th August from sunrise kochi. I need bill of the same for reimbursement purpose. I contacted your PR desk through phone after 3 days of vaccination.They said concerned department will contact me. I waited for one week and no calls received. I approached hospital vaccination desk for the same. They said to contact PR desk. I am getting in loop. I am feeling neglected and I am not happy with the service.Is there...

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Address: Maryland Pkwy las Vegas

My son Anthony Valentino Tarin is being transported to another hospital tomorrow we'll today it's June 22….… After your hospital didn't do a god job at keeping him safe the domestic extreme terrorist group that has my family targeted they convinced you your staff that they were immediate family after so many calls and complaints and emails I sent I was even treated bad I'm his natural mother and his natural grandparents we all couldn't...

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Address: Block no.6,flat no.B1,Star appt,Karinagchira,Ernakulam

On 7th jan I (Gajanan Katrale-[protected]) admitted to Sunrise for Stomuch pain, shifted to ICU, shifted to hospital room next day, asked to ready for Kidney laser stone operation, twice MRI, once, Xray, 8.00 mm stone found as per their report. Asked for money to deposit for operation.Ready for operation after 3 days, we paid advance through my credit card as cashless facility has been removed by united India.Everything is ready from our side.Half...

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Address: Block6,flat B1,Star Appt Karinagchira,Ernakulam

I am Gajanan Katrale [protected].
Neither Cashless facility o[censored]nited India I have received at Sunrise Hospital nor my TPA due to improper Bills given by Sunrise hospital....

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Address: Sunrise Hospital, kakkanad, Ernakulam

I am Gajanan Katrale phone no. [protected] admitted on 7th early morning by 1.00 am due to pain in my stomach. I have been shifted from causality to ICU due to an issue of wrong Injection given to me, it reacted me. Yesterday afternoon they shifted me in their hospital room. Yesterday afternoon they did ultrasound. Today they did CT Scan and as per their statement they are saying thee is 0.8 mm stone and has to operate but their is no eurologist.br...

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Address: Kakkanad,Ernakulam,Kerala

My name is Gajanan Katrale Mobile no.[protected] admitted in sunrise hospital due severe pain in stomach on7th jan 2021 early in the morning by 1.00 am .Hospital finance staff today came and saying pay the bill but I have United India insurance mediclaim TPSA of Health india. Mr.Sanil from hospital insurance staff is saying that we do not have contract with this tpa and I have to pay first and then I will reimbursement from United india...

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Website: sunriseuniversity.in

The fake IET has started the fake Sunrise university

its aim is to : Give Money ..Take degree

Now education will be ruined..
this is fake university
don't take admission in this
they will charge extra money for everything after you get enrolled

Please Do not join this University

Regards
A k Sharma
[protected]...

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Address: Sunrise Hospotal, Kakkanad, Ernakulam. KERALA

I was on first visit to dr. Keerti (Gynac) who after a scan, recommended for removal of my uterus. I have history of pcod with high monthly flow. On which my regular gynac had marina inserted. Which regulated my cycles n minimised flow. Last few months the flow is graduallydecreasing but pain is there and this moth i missed the cycle but pains were there so i decided to check ot out. My regular gynac at emc, ernakulam, was far and due to...

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Address: Ernakulam, Kerala, 682030

On 14 nov 2019, i went for doing yrly scan for my abdomen to sunrise hospital, after doing scan i got the report and as per the report suggested to consult doctor, i went for taking appointment for gynecologist. I went and asked in reception which doctor is available now for me to consult, they said its ” dr keerthi rajan”, i said if only i can meet her give me consultation if not i can leave now. The reception said yes the “dr keerthi...

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Address: Ernakulam, Kerala

The staffs and management are very rude and bluffing if we approach for any queries and complaints.. They are not ready to accept our compliants and concerns and just looking for the money.. Over charges on patients, unprofessional and gunda staffs.. Also they are adding lots of fake entries in the summary bills in the name of additional charges, actually that treatments may not be getting for the patients, still adding charges unnecessarily.....

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Address: 530007

Hi,
Mr. Sridhar from. Sunrise Hospital, Visakhapatnam did surgery for Hernia to my father few months back. But my father complained about the pain in stomach after few months and when consulted doctor said that operation failed and he need to operate again. And after doing the surgery for second time also there was a pain after few months and again the doctor suggested to operate again. This is disgusting from the doctor and he don't...

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If you are planning to visit this hospital, make sure to cough up a lot of money.
By service I have no complaints at all... but if you compare value vs service, I don't think they will makeup to it. Since we go to hospitals in emergencies, we cannot weigh the life with money at that instances and this hospital cleverly take advantage of such situation.

A hospital should provide good service to its patients and Sunrise...

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Address: New Delhi, Delhi

Dear Team, I regret to inform you that our hospital's Tata Sky DTH services are not functional since 14/06/2015 evening we have lodged complaint today[16/06/15] at4.15pm service personnel from Tata sky had come but they were unable to resolve issue. As ours is Hospital we are getting lots of complaints from patients and their relatives. Please resolve this issue ASAP....

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Sir,

My wife's hand had finger fracture so we went to sunrise hospital.We have heard much about Sunrise hospital(Kakkanad) so we decided to go there to get a change from our regular small hospital and doctor.

I had paid more than 13000 for the treatment. It's credit card payment so I had to pay 182 Rupees extra for service charges(1.4%).

Service charge cutting is happeing for jewels...

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Address: Ernakulam, Kerala

Sunrise Hospital in Kochi is a worst hospital. The Medical Director who is a world famous surgeon has performed laporoscopic surgeries, but no post operation care is given to the patients. Patients facing with problems after the surgery are not given any attention. No steps are taken to diagnose the problem that arise after the surgery. They are happy with the money they get after the operation and the patients are left to themselves for...

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Address: Ernakulam, Kerala

Sir /Madam
Its found that your team in the hospital is giving pathetic service by costing the patient at highest level .
Here is the case ,
My kid was admitted to thee hospital ( Isha Fathima ,Reg No 67136) on Thursday 19 the Jan 2012 under thee treatment of Dr Nitha Anil . Paid RS 3000 as advance even thought i had a cashless facility with thee hospital (FHPL) . But at thee time of discharge they are asking for full...

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