Sunstar Club — Wrong commitment and false information

Address: Ahmedabad, Gujarat
Website: sunstarclub.in

I have taken membership of this club by paying full amount by credit card. It was told by executive that no interest would be paid by me for EMIs but now I am paying the interest on EMIs, accordingly I had made request to book a hotel at New York for two days. First I received reply that they have no such facilities abroad when I asked the executive who took amount from me and make me fool by promising such things he intervened and make a booking in one of the average hotel with a condition that rs 5000 had to be paid by me and remaining amount by them. The hotel was booked for Rs 19000 thousand for two days where as it was easily [protected]@ 12000 on net. I had to pay additional amount @ 7000 and yet I have not received any amount from the club as promised.
Whenever I enquire on this no one ready to answer.
Very poor customer care support the executives attends call neithe knows English or Hindi
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sunstar Club
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    120
    Pending
    0
    Resolved
    4
    Sunstar Club Address
    406, Venus Atlantis, Prahladnagar, Ahmedabad, Gujarat, India - 380054
    View all Sunstar Club contact information