Supermax Pest Control — Service not done & Unresponsive to phone calls

Address: New Green Apartment, B Wing, Room No 9, Malad West, Mumbai (Maharashtra) - 400097

Website: www.supermaxpestcontrols.com/index-2.html

Contract Receipt/Bill no: M - W 655
Date of First & Only Service: 21st September 2020
Sales Tel: [protected]
Email: [protected]@gmail.com
Service guy number: [protected]

I've been trying to get someone to come over to my house and service it. They promised me 4 services (1 every 3 months). I paid 2500. Once I paid, your company just didn't bother to even once check. I have been trying to get hold of someone since the past 3 weeks to come and do the next one. My home has been infested with roaches and insects I cannot name. My food and snacks are been enjoyed by roaches throughout the night. the cupboards are filled with Cobwebs, my hall way has insect like things hanging on the walls. Their service is so horrible, they make false promises and are very rude on the call. My wife is expecting and if this continues, our baby will be prone to infections. Please someone help I do not wish to continue and need a full refund. I paid 2500/- for the whole year package.

I've WhatsApp the Service executive as well, but he ignores my message. I've pasted his number and the chat so its visible.