[Resolved]  Sweet Dream Holiday India — fraud from abhishek chaudhary - sweet dream holiday india

Address: Ghaziabad, Uttar Pradesh, 201005

Website: www.sweetdreamsholiday.com

This is details of our diwali booking,
During this diwali vacation, we have decided to visit shimla-manali-dharamshal, delhousie & amritsar with our family from 01.11.2017 to 09.11.2017 (Total 8 members along with 2 kids, manish virani, bhumika virani, hitanshu virani, hiren thakkar, kinjal thakkar, aarav thakkar, hemant thakkar & riddhi thakkar), we have floated our requirement online and got some agent details from hellotravel team, we have finalized our trip with sweet dream holiday india, 584 hindon airforce mohan sahibabad, ghaziabad (Uttar pradesh), pin code - 201005, name of the agent abhishek chaudhary (Md) (+91 [protected]), ms. Varsha chauhan (Tl online enq) (+91 [protected]), mr. Amresh, anupam (Bm) (+91 [protected]) & mr. Vikram kumar (Account dept) (+91 [protected]) (Got information from varsha that vikram is younger brother of abhishek who is actually driven this fraud company), i called varsha and vikram and they told that they were working with abhishek and they have left this job but as per me they are also cheater and liar and they are still working with him.
Abhishek has confirmed entire booking with rs. 111000 (This is including hotels stay, breakfast and dinner and tempo traveller) and also told that rohtang pass might be closed or need to pay additional 3000 amount to driver on call and also on whatsup chat.
Abhishek has also shared oyo link to book shimla hotel and we have done direct payment to hotel and got confirmation from hotel and for other locations hotels, he has asked to pay 50% amount in his saving account, so that he can book through agent login and provide us confirmed hotel vouches, after that we have done 58000 rs payment to his hdfc bank account (Bank - hdfc bank, account name-abhishek kumar, account number - [protected], branch name-noida branch, ifsc code-hdfc0000651, account type-saving account), i have done payment in 3 different transactions, initially abhishek has demanded only 35000 and after that he has asked more money and so that i have paid 10000 and 13000 in his saving account to get booking confirmation which is not provided by him.
One day before our trip start he has started to show his real colour and evening time he told that his two tempo travellers are not available and still not return from nainital and so that take innova car (He has also shared photographs on whatsup) from delhi and then change to tempo traveller from shimla hotel, i have asked him that i have done booking one month before and also travelling with family and kids and so that this is not acceptable and don't put me in trouble last minute, later night he has confirmed one tempo traveller and he has shared cab details (Cab number-dl 1v a7910) and cab driver details (Mr. Rajesh - mobile no. +91 [protected] & +91 [protected]) which he has booked through his travel network.
Abhishek told me to pay 10000 to driver and 10000 at shimla hotel additionally to oyo manager and 33000 i have already done online payment at shimla hotel, two days after our trip start we found that abhishek has not done payment at other three locations, he has done booking through booking.com (Booker nam - abhishek chaudhary, booker email-choud.[protected]@guest. Booking.com, booker mobile-[protected]) and through debit card through which payment clearance is not possible as per hotel reception and payment mode is direct pay to hotel has been selected, after that he has switch offed all his phones and we are not able to contact him and we are suffering a lot during our entire trip, driver uncle was so nice and because of his help we are able to complete our trip but we need to do compromise and also reduce number of days from our trip, our family and kids faced lots of problem due to this unfair practice of agent.

Booking.com, oyo rooms & hellotravel has to block such agents and also need to help traveller in such situation, also they have to do background checking of all the agents so that such frauds can be stopped, i have called booking.com from manali but they told they are not able to help here.
Because of abhishek, my family members suffer a lot and mentally harass throughout the trip and we have paid money for 3 and 4 star and we are in situation that we have to stay in guest house or dharamsala where basic facilities are also not sufficient, need help to catch him and do punishment as per low, so that same thing cannot be repeat with other traveller.

Regards,
Manish virani