SWIFT COURIER LIMITED — Delivery from CRED not received even though it is showing Delivered

Address: Mumbai

Website: CRED application

Hello Team,

This is really a bad experience faced. With the passing of time, I am losing faith in CRED and its delivery partner. WIll share this information with my colleague from college, company and all friends circle so that they should also be aware of this issue where even after payment product goes missing either by CRED or Delivery partner. I am attaching more proofs so that it would be helpful;l for you to track order id with your delivery partner and do the needful.
Below SMS I got but still, the product was not delivered hence want proof, whether there was any signature or OTP, was noted by Delivery guy if not then what is the process of verification your Delivery partner is following

Delivered: Your order 41693 from Mansaa is delivered. - Swift

Out for Delivery: Your order 41693 from Mansaa is out for delivery. Package will be delivered today. Track here https://shpit.in/SAHE - Swift

Order Dispatched: Your order 41693 from Mansaa has been shipped through SWIFT. Track here https://shpit.in/SAHE