Swipe Elite — battery heating up and not holding charge

Address: Cuttack, Odisha, 754028

Swipe elite sense-4g with volte mobile imei no.[protected], s/no.[protected] was procured through flipkart on 09 mar 2017. After 4 months use it started giving following issues.
1. Mobile is dangerously getting heated up while charging
2. Mobile remains always hot either in use or unused
3. Battery holds charge for 1-2 hours only
4. Repeated charging is required to maintain 1-2 hour use
Item is under warranty.
Flipkart refused to entertain this issue.
Suggest solution to replace or rectification by giving correct service centre address with contact numbers which can undertake this issue in bubaneswar or cuttack.
Mails sent to you on this regard are not replied so far.
Hope to hear from you a good solution.
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Sep 18, 2017
J S Rao's response
After requesting at last I got work order number. find the attached photo.

 
1 Comment

Comments

In April 2016 I purchased Swipe Elite phone through Flipcart. my phone touch screen broken for that I gave mobile to service center on 23rd Aug 2017. but still not repaired. When ever I calling every time asking for two days time. Swipe care- [protected] people telling get the work order number, which service center people not ready to give.

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    Jagatpur
    Odisha
    India
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