Swipe Telecom — mobile repairing cheating

Address: 411001

Website: www.justswipe.com

Dear team,

Please assist me to lodge a complaint against swipe mobile company.
Below is the reason for lodge complaint :

I have purchased the swipe elite plus mobile in the month of october, 2016. Then in the month of may, 2017 the mobile was not working properly. Then i have checked with their service center at vashi and they found the touch panel problem and software problem.
Since the mobile was in warranty of 1 year, i have given mobile to them for repair service on 20th may, 2017 and they have given assurance for 15 days to return the mobile to me after repairing.
But till today on 19 july, 2017, i have not received my repaired mobile. Every time when i am calling them, they are saying that company did not have that mobile part (I. E. Touch panel & software) because of manufacturing problem in the company. And because of that i am not able to get/use by mobile. If company provides this type of service then why people should purchase their mobiles.
This is disgusting.

Jobsheet no. :- mumvasost4957

Waiting for you reply.

Thanks and regards,
Ramesh b.