Syndicate Bank — failed imps reversal not received yet

I made 2 imps transactions on
[protected] of transaction id[protected] of amount ₹19825 and ₹19825 respectively, and it was n0t credited in beneficiary account and amount deducted from my account and i got msg as time out at beneficiary bank and status will updated in 2 days but already completed 3 days but amount not credited please solve my issue a abhimanyu singh acct no [protected] it wil give negitive impact on bank and i made so many transactions in other bank but never got problem like this if transaction failed means it wil credited in instant or 2 days but why is this bank taking so much time