Syndicate Bank — refund status

Address: Mandya, Karnataka, 571430

Sir, i have ordered one product in amazon and paid through my atm card in online... For some reasons i have cancelled my order around 9days ago... Still the amount has been not refunded... So i have contacted amazon customer service... They said the refund has done and told us to contact bank customer service and also they given refund reference number :[protected]. So plz checkout the refund status and give the information about that and send to this email: [protected]@gmail.com
Account details:
Sowbhagya w/o harish gowda
Account no:[protected]
Branch :malvalli,
Sri venkateshwara complex, malvalli, mysore, 571430