Taj Hotels - Taj Skyline Ahmedabad — Charged twice for one room and not refunding

I have booked TAJ SKYLINE Ahmedabad for my guest and pay advance money, through they charged again full money. from guest, we complain about same on the day first regarding same, they promise to return in same account but all efforts in vain, after 26 days of follow up I am having one answer you will get within 24 hours, worst management I have seen
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    Taj Hotels - Taj Skyline Ahmedabad
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