Talent Pro India Hr Pvt Ltd — NOT returning my Paid money money

Address: Siyaram Silk mills ltd , TRADE WORLD , B- Wing ,3rd floor ,Kamala Mills Compund ,SB marg ,Lower Parel ( West Mumbai ) 400013

Website: shop.siyaram.com

I had a Prepaid order from Siyaram ( From their Official websites ) http://Shop.siyaram.com Of Rs 6388 ( Male Casual clothes on date 13/08/2022 .
Order id SYRM[protected] Somiya Ranjan Das )

Though on date 15/08/22 I had cancelled my prepaid order from their websites . And on 17/08 I had informed to their Customercare Team[protected] . He replied me very soon you will get back your paid money.

But on date 21/08 I got a phone calls from Pickrr courier, he told me you have a courier from Siyaram Silk mills ltd I sait sorry I have already cancelled kindly return them back, he told me ok sir I returning them .

But until now I didnt get back my Paid money from Siyaram . Whenever I am calling them they are speaking new story .and saying next week will be credit. This week will be credit, after 48 hrs will be credit etc.

They are harrasing me like this from 2 months .

I also have filed a complain in National Consumer Redressal reg this .but until now SIYARAM not Repling to their mails . National consumer redressals also saying we cant do anything until company not repling.

I dont know why Siyaram Silkmills ltd harassing me like this .

So I am requesting you to kindly look into this matter and help me to get back of my Paid money.I have all the required Proofs.

And take strict actions against them so that, they cant harass someone else in future like this.

Regards
Somiya