Tally Solutions — TALLY vault password locked

Dear Sir,
Greetings

I had purchase tally erp 9 software on 29th june 2020 from retail shop in velachery . I had kept tally vault password when we open a tally screen at first time, and i had forgotten that password, i request you to update what can be done about that because all my office data are logged in that and i am not able to log in further without entering tally vault password .Request you to help in that .

Thank you