Tamil Nadu Electricity Board [TNEB] — low voltage in saras villas, padur

Address:

Saras Villas, Padur, 603103

We live in saras villas, padur (Near kelambakkam). The voltage has been very low and we are not able to use any appliances. Even the tv is getting switched off due to low voltage. The heat has been so intense and most of the nights we are not able to sleep. I asked the eb people and they say a new transformer has to be installed but when i ask when will it be done they have no answer. Please help in this regard. There are many families with children living in this community.