Tamilnad Mercantile Bank — didn't rising charge dispute file.

Address: Karur,Tamilnadu, 639004

Website: www.tmb.in

I am senthilkumaran from karur, tamilnadu
I had opened sb a/c in tamilnad mercantile bank from 28/07/2017.
A/c no; [protected]. I can't get refund ₹549 from amazon dated 11/01/2019. Refund reference number is
[protected]. Still i don't get it. Amazon told to me to rise charge dispute file. But tmb can't rise the charge dispute file. So u help me