[Resolved] Tata AIA Life — Maturity proceeds

[Resolved] Tata AIA Life — Maturity proceeds

Y ygoenka from Bhubaneshwar, Odisha Apr 1, 2022 Apr 6, 2022 This thread was updated on Apr 6, 2022

Dear Sir, Policy No. C[protected] matured on 26.03.2022 of TATA AIG Life The above Policy was matured on 26.03.2022 and all the documents required for disbursement were sent on 24.01.22, which are again attached. I have lodged a complaint for non-receipt of maturity amount and the Service Request No. is 77370640 dated 28.03.22. The said complaint is also attached for your ready reference. They are delaying the disbursement and asking for documents again even though again it was sent on 28.03.22. This is the maturity claim and the company is holding the money of the insured person and applying delay tactics. The company should be penalised for wrong doing and the customer should not suffer as during collection of premium for delay they lapse the policy or charge interest but for reimbursement of maturity amount no penalty is applicable. Kindly look into it before I escalate the matter further. Thanks & best regards, Y.GOENKA Was this information helpful? No (0) Yes (0)
May 10, 2022 Complaint marked as Resolved Tata AIA Life customer support has been notified about the posted complaint. Verified Support Apr 04, 2022 Tata AIA Life Customer Care's response Hi there, apologies for the inconvenience caused. We have made a note of your concern and forwarded it to our team. We will have it checked and get back to you. Thank you. Verified Support Apr 06, 2022 Tata AIA Life Customer Care's response Dear there, information pertaining to your concern has been sent to you on your registered email ID. If you need any further assistance, you may write to us at [protected]@tataaia.com. Thank you.
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