Tata AIA Life — Payment failure with one of the two bonus cheques received for my TATA life insurance policy.

Address: 41/547 Court Road , Kothapeta , Kurnool , Andhra pradesh 518004

I have a tata life insurance policy numbered C[protected]. This year, as ever year, I received two cheques as bonus returns for my policy. But after I deposited my cheques at my bank to encash them into my account.. i learnt only one cheque was encashed...but the other cheque with an amount of 7947 rupees failed at payment. The bank official reported the cause of failure to be CODIND ERROR. When I contacted customer care for tata AIA customer care, i was told to update my NEFT details . And I have been trying this update by logging into my account of tata AIA account online for the past three 3 days...but all in vain...as it is failing in the very last step of the update process...Though i click upon the' PROCEED ' (the last submit button) it is showing no progress or result.
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Tata AIA Life customer support has been notified about the posted complaint.
 
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Hi there, we regret the inconvenience caused. Kindly share your contact & policy details with us. We'll get in touch with you.

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