Tata Docomo — caller tune

I had got a Tata Docomo's connection and then activated its Caller Tune facility.
The service charged me Rs.30 per month and Rs.15 for selection of song.
The sole purpose of activating the service was to make my callers entertain at my cost.
But the initial 10 seconds of the caller tune was occupied by Tata Docomo's promotional advertisement for its service. Where as other service providers like Vodafone, Airtel, etc have a direct approach to its caller tunes.
80% of the time I receive my cal before 10 to 15 seconds.
So my callers end up listening to Tata Docomo's promotional offer at my cost.
Thia has led me to deactivate its service.
I tried raising this issue to its customer care.
Most of my friends do not activate the caller tune service because of this reason.
Please do the needful if possible.

This has not yet resolved.
If it has been resolved, no confirmation has been given to me.

Dear Sir,
I am Govind Ram & my tata docomo Number is [protected]. I want to share about problem " Caller tune has been activated at my No. Without information. This tune never listen in home network but when I am in roaming, caller tune has been listen properly. I have tried to deactivate tune but I can't make any Customer Care call. I have paid Rs. 80 for this tune while mostly switched off this No.. Please help me. I am frustrate & disturbed with this problem. Pleas tell me what I do.

Govind Ram
[protected]
optional [protected]

Hi Govind Ram,

This is to inform you that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number. "

Thanks and Regards
Customer Care
Tata DOCOMO.

I am using tata docomo mobile number since 3 year back my no is [protected],when i call to customer care always they not attend ,please give us the responding customer care number,
I face a problem when i call to anybody from my mobile i here a caller tune but another number is not activated caller tune,I am not subscribe any service for caller tune, Please deactivate that service immediately i am very irritating for service.

Hi Prashant,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Hello sir I got a couple of calls when I was driving, about caller tunes. I was answered because I don't know the phone No's. It was on 17-Jan-2013. It was charges me rupees of 35 for both calls. When I spoken to the customer agent he complaining that I was chosen the option to pay that service but I wasn't chosen. He was argued and finally accepted to pay back but he was returned only 17 rupees instead of 35 rupees. It was ridiculous.
Please get my balance back. My no [protected]
Thank you
Yours sincerely
Prashant

Dear Prashant,

The Vas service has been deactivated, also an amount of Rs. 22/- has been credited back to the account.

Thanks and Regards,
Customer Care,
Tata DOCOMO

hi...mt caller tune had activated without my permission...so please deactivate it...
my phone number is [protected]

Sir

I have activated two songs as my caller tune and i want to deactivate one song from my list
please gide me as soon as possible

Thank you
Himanshu
[protected]