[Resolved] Tata Docomo — complaining about balance deduction through auto deduction

[Resolved] Tata Docomo — complaining about balance deduction through auto deduction

M Md. Shamim Reza Saimun from Dharwad, Karnataka Jan 4, 2019

Hi, i am using tata docomo gsm service. My number is [[protected]]. Today i found 75.49 and 45 rupees has been deducted from my balance for subscription of chitchat and musicslate45 automatically. I haven't subscribed for those two services. Please, do the needful to get back my balance that has been deducted from my number 2 times that i haven't subscribed. Was this information helpful? No (0) Yes (0)
Feb 9, 2019 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Jan 09, 2019 Tata DoCoMo Customer Care's response We would like to inform you that your complaint has been registered vide docket number PBR12512762, regarding balance related concern, the same will be resolved by 12-JAN-2019 at 11:22:11. Please feel free to call on our helpdesk[protected] or email us on [protected]@tatadocomo.com
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