[Resolved] Tata Docomo — mobile network not available

Avishek17210022

from Ahmedabad, Gujarat

Jan 6, 2019

Address: Gandhinagar, Gujarat, 382355

No range/signal on mobile for my docomo sim. Can't choose airtel 3g or 2g as it says forbidden. What to do?
Been like this for 15 days and i can't make a transaction now as this number is the one to which otps are sent.
And even though i got messages beforehand that there will be network down and during those time select airtel network, when i manually search for it, it's saying forbidden network and i can't select it.
Please resolve this issue immediately.

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Feb 8, 2019

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2019

Tata DoCoMo Customer Care's response Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number and your alternate contact number so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.