[Resolved]  Tata Docomo — not able to port

Website:

Tatadocomo.com

Hello sir/madam,
I am customer of tata docomo mumbai circle.
Some time back i was transferred to kota rajasthan.
Not tata docomo barred outgoing communication on. My number due to some negative verification and asked me to submit poi and poa documents in person to mumbai office/store of tata docomo.

Aldo due to this issue i am not able to recharge my number and also in my city no tata docomo store is present.

I also tried to port the number also to another operator in my new city but i am not able to send that also.

As per tata docomo customer care, there is no alternative to unblock the number other then going to mumbai and submit the documents in person.
Which is not possible for me.

Could you please help me getting my number port or atleast unblocking or find out alternative way to update documents.

Regards
Sumit yadav