[Resolved]  Tata Docomo — want to get new sim in my old lost number

Myself nirbhay kumar from jamshedpur
My sim docomo number is [protected]
I lost my sim card along with mobile.. I blocked my sim on that same day... I purchased this sim card seven years using my father voter i'd proof.. Now he is very old nd suferring from illness nd not in right condition. Right now he is in village (Bihar).700 km from here. He is not able to come here nd do the process
I lost my sim card, for that i want to get new sim in same number
Today i went to docomo store golmuri jamshedpur
There they saying we can't provide without the sim proof given person (My father)
No solution till now
I lost my important contact nd all link up messages (Notifications)
I want immediate solution for this.. I have all original proof of my father
I feel sad about docomo.. The way they are treating customer. If this solution will not solved by docomo then i have to change my no. To other telecom company
My current using temporary number is [protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Mar 8, 2018
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
Tata DoCoMo Customer Care's response
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Feb 05, 2018
Tata DoCoMo Customer Care's response
We tried to speak you personally on your number. However, the same was not possible as the call was not answered, we would like to inform you that to change SIM owner name you need a no objection certificate from the original user you need to visit outlet with all your documents ( Rest procedure is same as to purchase a new connection ) & New SIM will issue to you, after the change in name the connection shall be treated as new connection .
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information