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Tata Photon Complaints & Reviews

www.tataphoton.com
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Last updated May 30, 2023
Complaints 1010
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Tata Photon reviews & complaints(1010)

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S
suryakarnwal
May 30, 2023
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PF Not bifurcated from last 3 years

Address: 5th Block, 2nd Floor, DLF IT Park 1/124 Mount Poonamallee Road Sivaji Gardens Manapakkam Chennai 600089
Website: www.photon.com

Hi,

I requested for my pf transfer but it got cancelled two times as company did not bifurcated the PF.

I am following up with HR from last 6 months and they are giving excuses every time.

HR Details:

Ganesh Venkatesan
Parthasarathy T K

Please help me on this I amy trying for my PF transfer from last 6 months but it is getting cancelled as company filled...
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A
Aishwarya U Mody
from Delhi, Delhi
Dec 31, 2020
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Indiscipline Staff

Dear Gujarat Travels Team,

My dad is Travelling in your bus on 30.12.2020 from Bharuch to Bangalore and this is literally shocking that your staff is literally miss behaving.
My dad is a sugar patient and he needs breakfast on time and you people are serving the breakfast at 10:30 this is so reticula's.
Very unhappy with your service.

I will never recommend Gujarat travels to any one in future...
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J
jjyg
from Bhimavaram, Andhra Pradesh
Sep 25, 2018
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pollution

Address: Krishna, Andhra Pradesh, 530000
Website: www.scr.com

Respected sir,
Scr rly, authorities not taking any action for development of gdv (Gudivada) station of surrounding area. The station vacant land is blocked with dirty pools or ponds and channels. People who are living there suffering with pollution with mosquitoes and other insects. The track sunk by these pools in rainy season. The channels dirty water come over flow to out side. Therefore honorable rly or union minister mr. R. Velu...
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M
Manoj grewal
from Fatehpur, Uttar Pradesh
Aug 22, 2016
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Regarding speed

Address: Haridwar, Uttarakhand, 247667

I am facing last two month continue speed problem of my tata photon max wifi speed. I also call to customer care but they told that your area is highly utilized area due to this your wifi speed slow you wait for 4 to 5 days problem will be short out. I wait for month but my problem is not short out. After one month call again customer care and customer care executive give me same reply that your area is highly utilized area due to this your...
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R
Riyaz.sk786
from Delhi, Delhi
Apr 24, 2016
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Employee was rude/no proper service

Address: Ahmedabad, Gujarat, 380001
Website: www.tatadocomo.com

Hi team,

I purchased tata device in 2015 from that time till now i have faced multiple issue even for all that issue i have to mail to md of the company, because i won't get proper resolution on tollfree number. Last week employee from ahmedabad location was rude with me on call it's just because of tata i have to face multiple issue and it's like a mental harassment to a customer.
I asked a penalty to be happen on...
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A
Ankur Batham
from Mumbai, Maharashtra
Mar 29, 2016
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Poor services, speedform last 2 years

Address: Lucknow, Uttar Pradesh, 226003

Dear sir,

I am using tata photon+ from last 5 years (Purchased in dehradun & currently usiny @ lucknow) but from last 2 years i am fed up photon+ services. Its pathetic, annoying & very bad customer service.
After every 15-20 days speed drops very bad and contacting customer care always get only 1 answer from last 2 years that " i am in highly utilised area so the speed problem will continue till the problem...
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N
nidhi492
from Gurgaon, Haryana
Mar 29, 2016
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Dongle is disconnected

Address: Jaipur, Rajasthan, 302013

I am using the Tata Photon Plus prepaid dongle since 3 Years and recharge every month before expiry to carried forward the balance Data. This month My Recharge Expiry Date was 18th March'16 and I recharged before Expiry on 17th march of 525/-.When I connected dongle to my laptop on same day then it was not connected and sudden I had contact to customer care then they said that it has been disconnected and now there is no balance in the dongle...
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M
MayukhHazra
from Hyderabad, Telangana
Feb 27, 2016
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Low speed related issue

Address: Thiruvananthapuram, Kerala, 695583

From last 4/5 months facing low speed related issues. While taking the connection their sales executive assured a minimum speed of 1 mbps and officially I'm supposed to get a minimum speed of 512 kbps. But now a days I'm facing low speed related problems very frequently. As a result of that i have to complaint more or less every week. After each of my complaint they resolve my problem temporarily. My photon number is- [protected]...
+1 photos
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M
M chattopadhayay
from Khuldabad, Maharashtra
Feb 16, 2016
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Dongle is not working

Address: Buldhana, Maharashtra, 444303

Compliant had been lodged regarding CDMA No. [protected] modem is not working in properly communicated with call centre [protected],[protected], [protected] and [protected] others. they are hanging from one to other. compliant no 12260547. the number had a recharge pack 1999 for six month. as they are not providing the service so refund the amount....
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N
Nagraj Naveen
Jan 25, 2016
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Activation

Address: 560086
Website: www.tatadocomo.com

As I mentioned in my complaint, my connection is not activated and so I don't have Tata Docomo number yet.
Please find my alternate contact details:
My contact no.- [protected]
Order no.-EC[protected]...
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B
bmlg
Dec 8, 2015
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Tata 3g dongle 9028003656

Address: New Delhi, Delhi, 110065
Website: www.tatadocomo.com

To : All prospective Tata Photon 3G Dongle users I have had a harrowing experience with this company. My promised plan is 11 GB at 7.1 Mbps at a monthly bill of Rs. 1140./- What I am getting is 300 Kbps At the time of applying for the product, my address was checked and then the product sold. Today company says you are in a weak coverage area and a host of jargon which even they do not understand. E-mail complaints to the...
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A
A.Ramesh A.Ramesh
from Chennai, Tamil Nadu
Nov 20, 2015
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I forgot my tata photon whiz no

Address: 600116

Dear sir/madam I am using the TATA Photon whiz (mobile internet service) but i forget my mobile number please help for me sir. TATA Photon Whiz Model:AC8720 PID:C/V2 S/N: 9A121033CA2B MEID:A1000209BCA2B contact no:[protected] E-mail:[protected]@gmail.com...
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C
comman men
from Indore, Madhya Pradesh
Nov 2, 2015
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Staff is not diligent in completing their duties

Address: Ujjain, Madhya Pradesh, 456010

Dear sir, This is to bring in your notice that your staff is not diligent in completing their duties with promptness and sincerity and do not take immediate actions against any complain or inquiry done by the customers. As a regular customer of your Bank I request you to look in to the matter with priority and take an early action. Thanking you Hoping to hear favourably...
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R
Rajesh Rajaram
from Chennai, Tamil Nadu
Oct 14, 2015
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New Faulty Device

Address: Chennai, Tamil Nadu, 600117
Website: www.tatadocomo.com/photon-max-wifi.aspx

I bought the Tata Photon Max WIFI data card postpaid connection via online with number [protected] on 25 Sep-15. Due to faulty device the connection is not activated. Service engineer came to place and found the device is a faulty one and gave DOA letter. When I contacted customer care for next steps, I was told to submit the DOA letter to any of the TATA Docomo Brand Store and get the device exchanged. However the Brand Store at Whites Road,...
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M
Mstfahmed
from Mumbai, Maharashtra
Sep 28, 2015
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For reload pack purpose

Address: Mumbai City, Maharashtra

I mustafa ahmed tata photon max wifi no- [protected] today i requested for 350 reload pack but don't activate and not get well response from customer care please i requested for this solution also face speed problem and our plan is 11gb monthly i face gb problem also please give me monthly details usages my alt no [protected]...
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D
deepakj35
from Mumbai, Maharashtra
Aug 29, 2015
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Speed

Address: Kota, Rajasthan

Dear sir, mene jab photon max device purches kiya tab mujhe bola gaya brand store se ki minimum 1mbps speed to aapko milegi but mujhe 100kbps bhi nhi mil rhi h or khi se bhi koi help nhi ho rhi hai photon no-[protected] contact no-[protected]...
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A
Avra Kundu
from Mumbai, Maharashtra
Aug 16, 2015
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Retracting from Plan benefits without Informing customer

Address: Kolkata, West Bengal

My Tata Photon Max Wi Fi: [protected] has a 40GB unlimited plan. It was a plan they provided they started when they launched the device. Due to the increase in the Max users over time they have discontinued the plan. However, existing customers were allowed to continue with the 40GB plan. Now, as they cannot say the customer to forcefully change the plan they are capping the speed so much so that I cant even access normal mail. Forget...
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S
sirisha vura
from Bengaluru, Karnataka
Jul 12, 2015
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problem regarding cancellation of tata photon plus internet service connection

Address: Visakhapatnam, Andhra Pradesh

I have been a customer of tata photon plus (Photon no [protected]) since 3yrs and today that is on[protected] i want to get the connection cancelled for which I have to call the customer care (cc) and register a cancellation request. When i have called cc an executive called bala krishna has spoken to me and has raised a request they told me that they have sent a system generated e-mail conformation stating the cancellation number and also...
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R
rsu_elex22
Jun 29, 2015
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Tata DoCoMo - Device Not Activated - 9230203390

Address: Kolkata, West Bengal

Hi Have purchased an tata photom max wifi device on 19th June 2015 online. The executive has taken all document and submitted them. The local reference person get an call after 3 days and verified all detail in front of me as he is just sitting next to me in office. Although they have putted local verification as negative. I have asked customer service about the same and they told me that please resubmit all document to nearest store. Then...
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S
sandeeptarade
from Pune, Maharashtra
Jun 11, 2015
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Misleading information Forced postpaid conneciton at Tata Photon Store and Poor Customer Service Experience

Address: Pune, Maharashtra

Hi, I, took new connection/device from Tata Photon Store located in Aundh, Pune. I took connection/device on 23 May 2015. My tata photon number is [protected]. At the time of purchase the representatives told me that only postpaid plans are available and I can not purchase the device with prepaid plan. Also I need to take the Rs.650 postpaid plan for activation. I checked online for the device offer on tata max wifi plus website (http://shop.tatadocomo.com/shoppingcart.aspx)...
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